Privacy Policy

We collect the information you give us directly: name, email, shipping address, billing details, and any messages you send to support. We also collect basic device and analytics data (browser type, pages visited, referrer) to improve the experience.

Payment information is processed by our PCI-compliant payment processor. We never store full card numbers on our servers.

To fulfill orders, manage subscriptions, ship products, and provide customer support.

To send transactional emails (order updates, shipping notifications, account changes).

With your consent, to send marketing emails. You can unsubscribe at any time using the link in any email.

To improve our products and website using aggregated, anonymized analytics.

We share data only with vendors required to operate the business: payment processors, shipping carriers, email providers, and analytics platforms. Each is contractually bound to protect your data.

We never sell your personal information.

Our website is intended for adults purchasing on behalf of children. We do not knowingly collect data from anyone under 13. If you believe a child has provided us data, contact us and we will delete it.

You may request access, correction, or deletion of your personal information at any time by emailing privacy@utopia.health. California, EU, and UK residents have additional rights under CCPA and GDPR — we honor all qualifying requests within the legally required windows.

We use cookies for essential site functionality, remembering your cart, and analytics. You can disable non-essential cookies in your browser settings.

We use industry-standard encryption (TLS) for all data in transit and encrypt sensitive data at rest. No system is 100% secure, but we work hard to protect your information.

We may update this policy from time to time. Material changes will be communicated by email or a notice on this page. Continued use of the service after changes constitutes acceptance.

Questions about this policy? Email privacy@utopia.health and we'll respond within one business day.